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Podcast

Alterna’s Robert Paterson on Purpose-Driven Banking in the Digital Age
By Simon Wahl on September 12th, 2019

Alterna's CEO Robert Paterson discusses how he puts community before profits, partnerships before competition, and empathy at the center of product design — and still manages to grow his business.

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Case Study

How NCR Financial Uses Flinks to Improve Lending Underwriting
By Yves Lavoie on August 2nd, 2019

Digital lender NCR Financial uses Flinks to gather its customers’ transaction history and make instant, automated underwriting decisions.

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User Experience

Guide – The State and Future of KYC
By Yves Lavoie on July 30th, 2019

The digital transformation of the KYC allows financial businesses to fight fraud, customer attrition, and business risks more efficiently.

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Product Releases

Release Note: Introducing Attributes
By Flinks on June 11th, 2019

Expanding on the capabilities of our core product. This time, we released Attributes — a new insights tool — our Dev docs, custom testing data and more!

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Podcast

Interac’s Mark O’Connell on Modernizing Canada’s Payments System
By Adam Gibson on June 4th, 2019

Mark O'Connell to discusses how he's currently modernizing Interac — and, in doing so, making in impact on Canada’s payments system.

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Case Study

How TransferWise Uses Flinks to Activate Customers and Reduce Risk
By Yves Lavoie on May 22nd, 2019

TransferWise delivers instant and convenient money transfers (EFT). Here's how Flinks helps make it happen.

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User Experience

The Bank Rating Letter: An Obituary
By Marc Milewski on May 14th, 2019

BANK, RATING, LETTER. Whether you are in sales, operations, or compliance, these are probably your three least favorite words strung together. Discover how to leverage your customers’ bank accounts and kiss the letter goodbye.

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Podcast

KOHO’s Kris Hansen on Building a Digital Bank Around Great Customer Experience
By Simon Wahl on April 15th, 2019

If you could build a brand new bank today, how would you shape it? The folks at KOHO get to find answers to this question as they build their digital bank.

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AI & Finance

AI: Beware the Solution in Search of a Problem
By Jared Grigsby on April 4th, 2019

AI promises faster decisions, real-time fraud monitoring, way better UX. But here's the thing: you need to know exactly what problems you're trying to solve.

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Podcast

Equifax Canada’s Lisa Nelson on Driving Relevant Innovation as a 100-Year-Old Institution
By Adam Gibson on March 12th, 2019

Equifax Canada’s President Lisa Nelson discusses how a 100-year-old institution can drive relevant innovation and help people live their financial best.

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